Airtel announced the ‘Call-me-back’ service for prepaid subscribers in collaboration with mCarbon. This service will allow the users who have less than Rs. 1 balance to request their family or friends to call them back.
Call-me-back service offered by Airtel does not charge anything from the user. If the user has less than Rs. 1 balance in his account, he can send an SMS using the ‘Call-me-back’ service. The user can send a toll-free SMS with the message ‘Call and the message ‘Pls call me back’ to this friends and family members. The user will not be charged for sending this message but eh people who call back on the user’s number will be charged according to their plan rate. The user can send toll free SMS to either Airtel prepaid plan users or postpaid users including those who are in roaming. This service is only available for prepaid account users who have less than Rs. 1 balance in their account and the service can be utilized for three times in a day.
Airtel also introduced Wi-Fi Hangout, which is a prepaid hotspot service in the beginning of this week. Prepaid users can access broadband internet experience on Wi-Fi supported device laptops, mobiles and tablets. This service is presently available in only few cities such as Bangalore, Mumbai etc. Wi-Fi Hangout is available in different packages such as Rs. 20 for 30 minutes, Rs. 30 for 60 minutes and Rs. 50 for 120 minutes.
Data Share Plan is another service offered by Airtel. Users of this plan will be allowed to access 3G data on three devices by paying Rs. 1,000. After the usage of 5GB the speed will be reduced to 80DB per second and the user can use unlimited data.
mCarbon Tech Innovation Co-founder and director said that the they are happy to launch ‘Call-me-back’ service in partnership with Airtel. He said the service is part of customer experience management. He said they are positive to add more and more applications for the convenience of customers.
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